FAQ
What is Roaster’s Choice?
Roaster’s Choice is our rotating coffee subscription for curious coffee people. Instead of choosing the same coffee every time, you let our team pick something fresh, seasonal, and beautiful for you.
It might be a new coffee or something we’re especially excited about on the cupping table. Think of it as a little coffee adventure that shows up right when you need it.
Can I choose what kind of coffee I receive?
Yes. You can choose the direction you want us to follow:
Single Origins
For coffees that highlight a specific place, producer, process, or harvest.
Blends
For balanced, familiar, easy-to-love coffees.
Balanced
For something smooth, approachable, and comforting.
Fun
For something a little brighter, fruitier, more expressive, or unexpected.
Surprise Me
For the full Roaster’s Choice experience. We’ll pick what we’re most excited to share.
We’ll use your selection as our guide when choosing each shipment.
Can I leave preferences?
Yes, please do. If you have preferences, leave us a note at checkout or in your subscription details.
You can tell us things like:
“I love fruity coffees.”
“Please avoid anything too funky.”
“I usually brew espresso.”
“I prefer chocolatey and smooth.”
“I’m open to anything.”
We’ll do our best to honor your preferences while still keeping the subscription fresh and seasonal.
Shipping info
Shipping Rates & Options
Standard Shipping: Delivered within 3-7 business days. Rates vary based on your location and order size. Shipping is free on orders over $35.
Expedited Shipping: Need your coffee sooner? Choose expedited shipping at checkout for delivery within 3 business days.
Tracking Your Order
Orders are processed and shipped within 1-2 business days after payment is received. You’ll receive a confirmation email with tracking information as soon as your order is on its way.
Once your order has shipped, you’ll receive a confirmation email with a tracking number. You can use this number to check the status of your delivery at any time.
Need Help?
If you have any questions or concerns about your order, our customer service team is here to help. Reach out to us here and we’ll be happy to assist you.
Why our coffee stands out
Ethically Sourced, Sustainably Grown
We’re passionate about where our coffee comes from. Coffee is never just coffee. It carries the work of producers, importers, exporters, and so many people along the way. We choose our coffees through trusted partnerships rooted in quality, transparency, and care, so every offering we share feels thoughtful, beautiful, and worth coming back to.
Small-Batch Roasting for Peak Freshness
Quality over quantity—that’s our mantra. Each batch of our coffee is roasted in small quantities to guarantee peak freshness and flavor. This hands-on approach allows us to maintain the highest standards and deliver a coffee experience that’s second to none.
Commitment to Community
We believe in the power of community, both locally and globally. That’s why we support initiatives that give back to coffee-growing regions and invest in our local communities. With us, your purchase has a positive impact, far beyond your morning cup.
Why You’ll Love It
- Ethically Sourced: We’re committed to supporting farmers who grow our beans with care and respect for the land.
- Small-Batch Roasted: Each batch is roasted to order, ensuring that your coffee arrives fresh and full of flavor.
- Versatile Brew: Perfect for your favorite brewing methods—whether it’s pour-over, French press, or espresso.